Calvary Silver Circle - Feedback
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LCM Health Care
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Calvary Silver Circle
Care Online
Feedback
Calvary Silver Circle recognises that our business is about service. We aim to provide the highest quality of care. We understand that our clients and the families using our services expect excellence, consistency and reliability.
Our values of Healing, Hospitality, Stewardship and Respect provide the basis of our operation.
We at Calvary Silver Circle are extremely proud of our reputation for exemplary care in our community, and we want to keep and develop that reputation.
Calvary Silver Circle is accredited by the Australian and New Zealand Standards Council as complying with ISO 9001:2000 (Lic No. 12387). This an international benchmark of service quality. To maintain our accreditation Calvary Silver Circle service systems are audited every six months by independent experts.
We use the audits and survey results gathered from our annual client satisfaction survey to improve our services, so we can continue to be responsive to our clients’ needs.
Calvary Silver Circle is always interested in hearing about your experience of our service and undertakes to follow up any queries or issues you have about the care we provide.
If you wish to provide feedback, have a question answered or an issue addressed please complete our general feedback form for submission to our Quality Department.